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UK WISPA Quality Assured Award for Juice

UK WISPA Quality Assured Award for Juice

Juice Broadband awarded UK WISPA Quality Assured Award in recognition of the company’s commitment to outstanding user experience.

Juice Broadband, the Dorset-based Internet Service provider have been awarded the prestigious accreditation from the UK Wireless Internet Service Providers Association.

Celebrating their 10th year, Juice Managing Director Wayne Simpson commented “It’s a real honour for Juice to receive this accreditation, the first and only Wireless ISP on the South Coast to be recognised for our outstanding customer service by the Industry. We certainly pride ourselves on the level of care our customers receive both during the project rollout and also the ongoing support”.

Juice has grown significantly in the last year and has added to their support, technical and accounts teams to match the growth in sales in the last 18 months.

About WISPA

The official trade body recognised by UK authorities and trusted by consumers and businesses

The UK Wireless Internet Service Providers Association (UKWISPA) is the official trade body recognised by UK authorities. Our mission is to promote the interests of the industry and ensure that services provided by members are of the highest standards possible.

Each member of UKWISPA delivers internet access services that meet the highest industry standards so that businesses and consumers can be assured that they will be protected by our high standards for quality and service.

Rural Dorset – Stop Dreaming and Start Streaming

Rural Dorset – Stop Dreaming and Start Streaming

The Government’s target is for at least 85% of UK premises to have access to gigabit-broadband by 2025. It said it will “seek to accelerate roll-out further to get as close to 100% as possible.” The Government said in August 2021 that it was “increasingly confident” that the 85% target could be exceeded, but where does that leave 15% of homes – around 3 million homes?

Here’s where Juice is helping these communities.

Living in rural Dorset is a wonderful thing, however in the connected world we live in today, there are many locations around the County still struggling with sub standard Broadband speeds.  For these pockets of slow internet locations,  services many take for granted such as streaming TV and media, Gaming, Zoom calls and working from home are impossible with low speed Internet.

We have connected many rural homes and businesses to ultrafast broadband.

A great example of this is in North Ripley, Burton and Sopley, North of Christchurch.    Although amazingly some of the area now has access to Full Fibre Gigabit broadband, many homes and businesses still do not.  Our local transmission tower can deliver speeds up to 50Mb download and 10Mbps upload speeds that are uncontended to many homes and businesses in the area.  A line of sight connection to our tower could make a world of difference, opening up many possibilities for the ever growing boutique farm shop outlets as just one example.  Some of these areas also suffer from poor 4G or 3G mobile signal so relatively simple requirements such as Telephone and credit card readers for payments are flakey at best and unusable at worst.

Contact us for a free desktop survey 01202 332331.

New year, new connectivity options….

New year, new connectivity options….

In the blink of an eye, 2021 has flown by and we now look towards the New Year and make plans for our businesses to be more efficient, smarter and user friendly for our employees.  One of the most frustrating areas in any business is poor connectivity, slowing down our day-to-day tasks which can potentially lead to loss of business in extreme situations.

At Juice, we are your local connectivity specialists.  A full suite of connectivity solutions in all ranges of speeds and formats are at your disposal.  With the arrival of fibre to the premises in the Bournemouth area via CityFibre we now also can offer cost effective bandwidth up to Gigabit speeds.  Also our ever popular wireless microwave ‘Fibre to the Mast’ can be used for primary Internet circuits for areas that are typically poorly catered for through traditional ADSL and FTTC broadband services, such as buildings that are a long way from the exchange or cabinet, typically but not always in rural locations.  We are now also seeing this amazing technology being utilised as a backup or supplementary Internet feed, providing a truly resilient ‘out of the ground’ service that can auto switch in the event of primary circuit failure.  (Fibre gets damaged for example)

Our Solutions at-a glance…

  • ADSL Broadband
  • FTTC Broadband
  • SOGEA (No Phone Line) Broadband
  • FTTH – Fibre to the Home (Residential)Speeds up to 900Mbps)
  • FTTP – Fibre to the Premises (Business)Speeds up to 1Gbps)
  • FTTP+ Fibre to the Premises (Business) Including Service Level Agreement
  • FTTM – Fibre to the Mast (Speeds from 10Mbps to 300Mbps Download)
  • Ethernet Fibre Leased Lines
  • VoIP Telephone Systems
  • Professional managed Wi-Fi Networks
  • Home Mesh Wi-Fi

 

Whatever your connectivity requirements, Juice have a solution for you, backed up by our high-level local support.

What a year that was!

What a year that was!

Despite starting the year in a full lockdown, it’s been an extremely busy year for us here at Juice, ploughing through, delivering essential services in the form of Internet connectivity.

New Partnerships

Early in the year we began our journey partnering with Tier 1 providers CityFibre, who themselves have been working tirelessly to deliver direct fibre to homes and businesses throughout Bournemouth.  We are regularly connecting customers to CityFibre on a daily basis now,  It’s an exciting time for us,  witnessing a real sea change in broadband technology moving to fibre optic, replacing the World War 2 copper infrastructure we’ve been relying on for so long.  As time goes on more and more of us will connect via direct fibre at our homes and businesses.  This last two years have really shone a light on our reliance on connectivity, whether working from home, getting used to the dreaded Zoom calls or connecting with friends and family that we were unable to visit (remember those quiz nights!), and even reconnecting with friends from years ago that we would probably never have done had we not been forced to stay at home and had the time to rekindle our past relationships.

Converged Services

One big trend we have seen this year is converged connectivity for Voice and data.  Some of our customers are making timely moves away from traditional analogue and digital telephone systems and are making the move to VoIP.  VoIP had traditionally been difficult to deliver on ADSL broadband due to the erratic, contended nature of broadband speeds, resulting in broken real time voice conversations and jitter.  Our Fibre to the Mast (FTTM) solution is uncontended, and our customers that have made the move to VoIP are using a single FTTM connection for both Voice and Data, delivering clear, reliable voice services via our Cloud telephone systems, whilst benefiting from our ultrafast microwave connectivity.  No phone lines required!

Shopping for Internet Locally

We’ve helped some great new local businesses get up and running this year with connections, phones and Wi-Fi, which not only makes us feel all nice and fuzzy, but the bigger picture for this is that money spent locally stays here and the local economy begins to become self-generating.  We always look to support local and use services and products close to us.  Juice is unique in the fact that we are the only local Internet Service Provider with a depth of products that suit every home or business in the region, coupled with a local support team on hand to help should you need it.

Thank you, and Moving On to 22

All the team  at Juice would like to take the opportunity to thank all of our fantastic customers, couriers,  suppliers and of course our amazing NHS service, who have helped us to  try and drive forward  throughout a ridiculously challenging year for everybody.  We’d love to work with you in the new year and beyond, so if you need Internet, give us a call and we will work on the best solution for your requirements.

Merry Christmas and happy New Year to all.

Is it time to rethink your Internet Strategy?

Is it time to rethink your Internet Strategy?

Published: 17.11.2021

With the UK now steaming forward with the Full Fibre roll out, this amazing technology is sure to be in place for the next 50 years at least.  By making the move to ‘Full Fibre’ you are not just increasing your connectivity speeds, but future proofing your home or business, improving stability and unlocking the availability of more secure, web-based technology and communication platforms.  The Pandemic really accelerated how we work on a daily basis, with many companies realising that the more traditional methods of all working from a centralised office are not necessarily the most efficient now.  Freed up office space for improved working conditions, happier staff enjoying a more flexible approach to work as well as financial benefits of reducing brick and mortar offices and the costs of power, heating and cooling are just a few benefits that have arisen from remote working.

If your home or business is still connected with a copper phone line, why not find out what other services are available to you currently?  At Juice we can offer a solution for any situation.  Ethernet leased lined, Full Fibre Broadband, Fibre to the Cabinet and wireless microwave  ‘Fibre to the Mast’ are all available in Dorset.  Our Microwave wireless packages are very popular for rural communities that suffer from poor Internet speeds and reliability, but we are not seeing a big upturn in the number of businesses looking for a truly diverse backup connection to ensure connectivity even if their main circuit is cut.  What’s more, these are very competitively priced and benefit from being an uncontended service, meaning the speed we offer is the speed you will receive without having to share with multiple other homes or businesses.

Regardless of where your business or home is located, why not contact Juice for a full communications review to see what is available to you, how it could improve they way you work and connect, and understand how you can reduce your telecoms overheads.