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Juice Broadband awarded UK WISPA Quality Assured Award in recognition of the company’s commitment to outstanding user experience.

Juice Broadband, the Dorset-based Internet Service provider have been awarded the prestigious accreditation from the UK Wireless Internet Service Providers Association.

Celebrating their 10th year, Juice Managing Director Wayne Simpson commented “It’s a real honour for Juice to receive this accreditation, the first and only Wireless ISP on the South Coast to be recognised for our outstanding customer service by the Industry. We certainly pride ourselves on the level of care our customers receive both during the project rollout and also the ongoing support”.

Juice has grown significantly in the last year and has added to their support, technical and accounts teams to match the growth in sales in the last 18 months.

About WISPA

The official trade body recognised by UK authorities and trusted by consumers and businesses

The UK Wireless Internet Service Providers Association (UKWISPA) is the official trade body recognised by UK authorities. Our mission is to promote the interests of the industry and ensure that services provided by members are of the highest standards possible.

Each member of UKWISPA delivers internet access services that meet the highest industry standards so that businesses and consumers can be assured that they will be protected by our high standards for quality and service.

Rural Dorset – Stop Dreaming and Start Streaming

Rural Dorset – Stop Dreaming and Start Streaming

The Government’s target is for at least 85% of UK premises to have access to gigabit-broadband by 2025. It said it will “seek to accelerate roll-out further to get as close to 100% as possible.” The Government said in August 2021 that it was “increasingly confident” that the 85% target could be exceeded, but where does that leave 15% of homes – around 3 million homes?

Here’s where Juice is helping these communities.

Living in rural Dorset is a wonderful thing, however in the connected world we live in today, there are many locations around the County still struggling with sub standard Broadband speeds.  For these pockets of slow internet locations,  services many take for granted such as streaming TV and media, Gaming, Zoom calls and working from home are impossible with low speed Internet.

We have connected many rural homes and businesses to ultrafast broadband.

A great example of this is in North Ripley, Burton and Sopley, North of Christchurch.    Although amazingly some of the area now has access to Full Fibre Gigabit broadband, many homes and businesses still do not.  Our local transmission tower can deliver speeds up to 50Mb download and 10Mbps upload speeds that are uncontended to many homes and businesses in the area.  A line of sight connection to our tower could make a world of difference, opening up many possibilities for the ever growing boutique farm shop outlets as just one example.  Some of these areas also suffer from poor 4G or 3G mobile signal so relatively simple requirements such as Telephone and credit card readers for payments are flakey at best and unusable at worst.

Contact us for a free desktop survey 01202 332331.

Fibre to the Mast Solutions are through the roof!

Fibre to the Mast Solutions are through the roof!

Juice Broadband’s ‘Fibre to the Mast’ Superfast and Ultrafast Internet solutions have seen a huge spike in connections already in quarter 2 of 2021.

Smart devices, Security systems, mobiles, consoles, tablets and laptops all want their slice of the bandwidth pie and it has a big impact on real time Web applications like Skype, Teams and VoIP phone calls.

If you are lucky enough to live close to the local exchange, you may be receiving a fast connection.  If you are really lucky you may be one of the first to receive Full Fibre Ultrafast to the home which is being delivered over the coming years to a wider audience in Poole , Christchurch and Bournemouth.   Unfortunately, this is not often the case in rural Dorset.

We are seeing many more people looking for an alternative Internet connection to the traditional Fibre to the Cabinet copper based broadband, largely due to inadequate speeds or the highly contended nature of these services.

It’s typical to see bandwidth speeds tail off heavily when kids come home from school and start to use the Internet for data-heavy applications like video streaming and gaming.

This is where our wireless Point-to-Point microwave solutions (Fibre to the Mast) come in to their own.  If you are in range and have line of sight  to of one of our transmission towers around the area you can receive superfast (Ultrafast typically within 1 Kilometre) We can offer a bandwidth option to match your usage and be flexible with contract terms that work for you.  When you couple this with our high level local support, this is the reason more and more customers are moving to Juice Broadband.  We offer something that the bigger carriers just cannot beat, our unrivalled local service.  We love that people really are starting to support local.

Please get in touch to discover more about our range of Internet connectivity, VoIP and WI-Fi solutions we can offer to help ease your buffering woes!